Who do I contact if I disagree with a term decision?

Start with live chat from 09:00 to 23:00 WIB or email support@wsbos.xyz with your account ID, payment method and timeline. We will check the record and explain which clause was used.

Reference

Terms & Conditions for Your wsbos Account

Clear wallet and account rules help you know how DANA, OVO, GoPay and QRIS movements, game access and withdrawals are handled before you join wsbos.

DANA wallet rulesOVO account checksGoPay and QRIS termsLocal law scope

Explore the lobby Read FAQ

How Our Terms Apply in Indonesia

wsbos Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Terms & Conditions set the contract between you and us when you create an Indonesian account, enter the lobby, use DANA, OVO, GoPay or QRIS, or request a withdrawal. The rules explain what details you must keep accurate, when we can ask for extra verification,

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and how game records are treated for Live Roulette, Aviator, Wild Wild Riches and other rooms. Access depends on local law, so your ability to open an account or use any category may change by location. We may pause a transaction when wallet names do not
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match your account name, when a login looks unusual, or when we need you to confirm a device. Keep these terms with your account records so you can check the same rules our support team uses.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Three Ways to Ask About Terms

Fast answers matter when a rule affects your wallet or access. Our support team handles Terms & Conditions questions daily from 09:00 to 23:00 WIB through live chat, email and the account…

Live chat Use live chat when you need a term explained while logged in. Share the page path, wallet method and transaction time; we can check your account record and point you to the clause that applies.

Email support Send longer Terms & Conditions questions to [email protected]. Include your registered phone number, the payment rail such as DANA or QRIS, and the account step you want us to check.

Account message centre Open Account > Help > Terms from your phone browser when your question involves security, cookies or profile edits. Messages stay linked to your account, which helps us track changes and replies.

ACCOUNT CARE

Six Controls Behind These Terms

Terms are only useful when the account process follows them consistently. We tie key rules to visible steps: registration fields, wallet-name checks, login alerts, cookie consent and withdrawal verification.

Account data

Your name, phone number and login records are used to run the Terms & Conditions, verify wallet requests and resolve disputes. We ask for the minimum details needed for that account action.

Cookie choices

Cookies help keep your session active, remember device settings and protect the login flow. You can clear browser cookies, but we may ask you to sign in again before sensitive account actions.

Wallet checks

DANA, OVO, GoPay and QRIS requests must match the account details we hold. If names or amounts appear inconsistent, the Terms allow us to pause the request and ask for confirmation.

Game records

Rounds in Live Roulette, Aviator, Super Bingo and Fish Hunter are logged with time, stake and result records. Those records help settle account questions under the Terms & Conditions.

Retention period

We keep account and transaction records for as long as needed to manage disputes, security checks and legal requests. When retention is no longer needed, we reduce or remove stored details.

Change requests

To change registered data, contact us through live chat, email or Account > Help > Terms. We may ask for a fresh login, wallet proof or phone confirmation before making edits.

Questions About Your Terms Rights

These answers focus on how the Terms & Conditions affect your account, wallet records, device access and contact rights. If your case includes a payment reference, game round or security alert, send it to support so we can check the exact account record.

You accept them when you create an account, log in after changes, use the wallet or enter a game room. We show the current terms path so you can read the rule before continuing.

Yes. The Terms allow us to check wallet names, transaction times and account ownership before processing a request. If details do not match, we may ask you for confirmation through support.

Contact us before you rely on the new number for account access. We may verify your login, wallet record and recent activity before changing profile details under the Terms & Conditions.

Yes. Game access, stake records, round outcomes and dispute handling are all covered. For titles such as Live Roulette, Aviator and Wild Wild Riches, we use recorded round data when checking a case.

Yes. Send the correction request through live chat, email or Account > Help > Terms. We verify your identity first, then update details that are inaccurate or no longer current.

Eligibility depends on local law. If rules change where you are, we may restrict access to account features, payment actions or game categories to keep the Terms applied correctly.

Start with live chat from 09:00 to 23:00 WIB or email [email protected] with your account ID, payment method and timeline. We will check the record and explain which clause was used.

Terms & Conditions for Your wsbos Account

Three Ways to Ask About Terms

Six Controls Behind These Terms

Account data

Cookie choices

Wallet checks

Game records

Retention period

Change requests

Questions About Your Terms Rights

01 When do I accept the wsbos Terms & Conditions?

02 Can the Terms affect my DANA, OVO, GoPay or QRIS request?

03 What happens if my registered phone number changes?

04 Do the Terms apply to Live Roulette, Aviator and slots?

05 Can I ask for my account data to be corrected?

06 Why can access change by location?

07 Who do I contact if I disagree with a term decision?

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